Refund Policy

At TeamUp Nepal, we strive to make your booking experience seamless. This Refund Policy explains the conditions under which refunds may be issued for bookings made through our platform.


Booking Cancellations

Refunds are subject to the cancellation and refund policy of the venue you booked. Each venue may have its own cancellation window and terms, which are displayed during the booking process.

If a refund is permitted, the amount refunded may depend on the timing of the cancellation and any venue-specific fees or penalties.


How to Request a Refund

To request a refund, please contact the venue or our support team as soon as possible. Provide your booking details and the reason for the cancellation.


Processing Time

Refund requests are typically processed within 7-14 business days, depending on the payment method and the venue’s refund process.


Exceptions

Refunds are not guaranteed and may be refused if the request does not meet the venue’s policy or if the booking has already been used.


Contact Us

If you have questions about refunds, please contact us at teamupnepal73@gmail.com
Standard Phone Call: - +977-9716316404, WhatsApp: - +977-9747839633